Frequently Asked Questions
Everything you need to know about how Fido Fetch! tracks competitors, sends alerts, and keeps your catalog sharp.
Fido Fetch! monitors competitor furniture pricing and product changes to keep your catalog sharp.
Our bots check throughout the day. Frequency can vary by site and your plan.
Yep. Set up notifications to get emails or dashboard alerts for price changes, new products, or removals.
Try checking your Spam or Junk mail folders, if it's not in there, try to login and you'll be shown a Resend Activation Code option.
We track thousands of items across categories like sofas, beds, tables, wardrobes, and more. If a site sells furniture, we can usually monitor it.
Yes! If a site you want isn’t on our list, you can request it and we’ll review adding it for monitoring.
You can customize your notifications in your preferences. Choose to be alerted about price drops, new product launches, or discontinued items — via dashboard, email, or both.
Nope! Fido Fetch! runs in the cloud. Just log in to your account and start tracking competitors instantly.
Yes, our plans support team access. Invite colleagues so marketing, ecommerce, and analysis teams can stay aligned.
Our system continuously monitors competitor sites. While accuracy depends on how often those sites update, we’ve built Fido Fetch! specifically for the furniture industry to minimize false positives.
Our bots are monitored and adjusted regularly. If something looks off, our team updates the tracking so your alerts remain reliable.
Yes! We currently offer a free account with core features so you can test Fido Fetch! before upgrading.
Paid plans include higher tracking limits, faster update frequency, and advanced reporting features. This ensures your team gets more timely insights across larger product ranges.
No. Creating a free account doesn’t require any payment details. You can explore the platform first and only add billing information if you decide to upgrade.
Absolutely. You can upgrade or downgrade at any time from your account dashboard. Changes take effect immediately, and you’ll only pay for the new plan moving forward.
Yes—annual billing comes with a discount compared to month-to-month pricing. This is a great option if you know you’ll be using Fido Fetch! long-term.
Billing is handled securely via our payment provider. You can pay monthly or annually, and all invoices are available in your account dashboard for easy access.
You can cancel anytime. Your account will stay active until the end of your current billing cycle, and you won’t be charged again.
Yes. If you manage a very large catalog or need custom reporting, get in touch and we’ll tailor a plan to suit your team’s requirements.
